Marie Curie

The Ask

Marie Curie said,
‘You’ve handled our print management and logistics for over ten years and taken us from strength to strength. But our tender process is coming up. We’ll need you to prove that you have the edge over the competition.’

The Response

Our pitch tender document summarised the ongoing cdl service benefits that Marie Curie enjoyed, including

• the significant, quantifiable speed and efficiency advantages of a successful full service print management operation
• unparalleled logistics reliability covering multi-destination, UK-wide delivery
• exceptional customer service for internal stakeholders, vital for the inclusion of regional fund raising groups.

The Extra Mile

After ten years as the incumbent we came to the pitch with an exceptional working partnership in place. But we needed to prove that our focus was as forward thinking as it was comprehensive. It was because we could demonstrate numerous past successes based on innovation and fresh thinking that Marie Curie agreed that our future ambitions ran in parallel.