Agile flexible support

We started out as City Digital Limited (now cdl) in 1999. Back then we primarily supported financial markets with top quality, flexible and innovative print services using the latest and most sustainable technologies. We still do that but we do so much more now! Our services have expanded to additionally include IT, logistics and fulfilment, and branded merchandise and we don’t just work with financial services we also support other sectors such as charity and healthcare. And we like to think we’re getting it right as we’ve retained 95% of our clients.

Our people

Our most important asset

It’s not only our clients who stick with us a long time, our people do too, indeed most of them have been with us for over 10 years.

It’s a cliché to say your people are your most important asset but they really are. And like good assets we invest in them and provide an open environment where creativity and thinking are actively nurtured.

Simon Hill

Simon Hill

Managing Director

A born entrepreneur, Simon has a razor-sharp instinct for growing business opportunities; yours and ours.

Neil Brown

Neil Brown

Financial Director

Neil is approachable, methodical, utterly reliable and the ‘go to’ man for getting things done.

Richard Dillon

Richard Dillon

Sales & Marketing Director

Richard weaves magic into strategies by transforming your desired outcomes into creative yet highly effective realities.

Sue Hickin

Sue Hickin

Customer Services Manager

Sue makes it her business to know what matters most to you, she’s your internal advocate who makes things happen.

Rob Hood

Rob Hood

IT & ISO Manager

Nothing IT-related gets past Rob, he’s responsible for our technological compliance and all things cloud-related, for us and our clients.

Karen Southworth

Karen Southworth

Core Services & Business Development Manager

Karen’s been with us over 20 years, she knows our business inside out and she’s uber-organised and solutions-focussed in helping you plan.

Peter Warden

Peter Warden

Senior Sales Manager

With us since 1999, Peter is a seasoned operator who knows what needs to be done. He does the heavy lifting that ensures projects are both on time and on point.

Leanne Beadle

Leanne Beadle

Core Services & Business Development Manager

No one understands workflow processes like Leanne, she loves applying her organisational and creative magic to make them super-efficient.

Ben Wood

Ben Wood

Operations Manager

Ben uses innovations and technologies to improve efficiencies and make savings that benefit you too.

Ellie Brayshaw

Ellie Brayshaw

Senior Account Manager

Ellie’s one of our team leaders, she really believes in going the extra mile for clients and she’s our resident authority on transactional print and POS.

Doug Regan

Doug Regan

Senior Account Manager

Doug is our resident expert on print and instinctively knows all the right questions to ask clients and suppliers.

David Rea

David Rea

Business Development Manager

David cut his teeth in the print industry but his real speciality is direct mail, particularly in financial services and charity markets.

Our approach

We start by listening…

…to your story, your challenges, your vision. It’s important we understand how you arrived at this point, and where you plan to go from here. We always reflect back to ensure we’ve understood your objectives before presenting you with our sharp ideas and robust recommendations.

Together, we can achieve some spectacular results.

Our values

Trust

With trust comes great responsibility and many of our clients have to trust us with critical, confidential areas of their business, and we don’t let them down as evidenced by the longevity of our relationships with them. It’s the same with our suppliers and our people, they have to demonstrate that our trust in them is well placed.

Integrity

In sectors like charity and financial services, where we do a considerable amount of work, integrity is fundamental for trust to be established. We are accountable for all our actions as we recognise that reputations are potentially at stake. We act honestly and ethically in our systems and processes as well as our relationships.

Dedication

Without dedication, our other values are meaningless. We strive to be the best, to be agile, on-call and totally dedicated to delivering your projects on target. But our quest is more than a series of jobs well done, we dedicate time to identifying efficiencies and exploiting technological advances but, most importantly, we devote time to our relationship with you and your brand aspirations.

Certifications

ISO-14001 certificate

ISO: 14001

Environmental
Management

ISO-9001 certificate

ISO: 9001

Quality
Management

ISO-27001 certificate

ISO: 27001

Information Security
Management

ISO-27701
PEFC certificate
FSC certificate

Working towards

ISO-14064

Keep up to date with all we’re doing to securely, sustainably and cost-effectively manage your print and digital assets.

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